Reference: ZR_733_JOB
Service Manager
Bolton, Greater Manchester
Highly Competitive basic salary – £70,000 OTE per annum
Purely Automotive Recruitment offers a fabulous opportunity for a motivated Service Manager to lead a busy Service Department for a main franchised automotive dealer group based in Bolton.
High Basic salary and an OTE of up to £70,000 per annum with company car and other company rewards.
Key Responsibilities:
Maximise customer satisfaction by treating everyone as an individual and delivering an exceptional service experience!
Oversee regular contact with all existing customers ensuring service levels are met, issues are being resolved and further business opportunities identified
Monitor department performance against budget, identify any shortfall and implement plans to improve the performance
Provide guidance, training and appraisals to each of the Service team to encourage a forward-thinking attitude which will help them achieve their full potential
Encourage all staff to recognise additional business opportunities through the use of regular briefings and the implementation of appropriate processes.
Recruit, select, coach and develop staff as required.
Ensure dealer standards are met and systems and procedures are complied with, whenever commercially viable.
Requirements:
What we are looking for:
Experience gained from a similar role within the Motor trade is essential.
An ambitious and target driven leader with a proven track record of exceeding targets
The ability to train, coach and motivate the Service team to develop them to their full potential
A customer-focused individual with an uncompromising attitude to delivering excellent Customer service and maintain a customer centric culture within the Service team
Outstanding interpersonal, organisational and communication skills
Innovative individual, willing to explore new methods of driving performance
A full and valid UK driving Licence
Benefits:
Benefits include a company car, 22 days holiday plus Bank Holidays, enrolment in the Company pension scheme, half day off for your birthday along with Birthday and Christmas gifts, great discounts across various departments for you and your family and enhanced incentive programmes.
Additional benefits include annual holiday leave, plus bank holidays, pension scheme, training and excellent career prospects within the company.
To Apply now! please upload your C.V. by clicking the link below or call Purely Automotive Recruitment for a confidential discussion on: 07775 560448
Purely Automotive Recruitment is a dedicated Automotive Industry talent resourcing service provider, operating across the UK and Ireland.
Candidate application
Please complete the preliminary candidate application form below quoting the vacancy reference and we will be in touch soon.