Purely Automotive Recruitment Ltd are proudly offering an excellent opportunity for an experienced Aftersales Service Manager to join our client and their team based in Athlone, Ireland.

You will need to be an outstanding Service Department Leader who will already have achieved exceptional performance in their current role and now wants the next important and challenging step on their career path. To be successful you will need to be financially astute, proactive and have a proven track record of achieving results through effective team working. You will undoubtedly be an experienced people manager with a passion for building excellent customer satisfaction whilst driving forward profitable business expansion. The successful candidate will be able to enhance the current team by providing support, coaching and motivation to them. In addition, you will demonstrate excellent communication skills at all levels combined with an eye for detail and a strong entrepreneurial spirit.

Requirements

Duties and Responsibilities include:  ​

• Managing the Service Operations ensuring that it meets all dealer and manufacturer standards, operational targets, KPI parameters and the company business plans
• Implementing the standards and procedures of the group to consistently deliver high quality levels of customer satisfaction
• Accurate and timely warranty submissions that comply with all manufacturer processes and policies
• Ensuring a fully embedded process is in place for VHC and EVHC (Personal Video)
• Ensuring workshop WIP and debt are in line with budget stipulations
• Full compliance with H&S regulations, COSHH, E.P.A. Regulations and the ISO 9002 Quality Manual

For this high-profile role the successful candidate will be/have: 

• Currently employed as a Service Manager preferably within a main franchised dealership
• A proven track record in achieving volume, profit, efficiencies and the highest levels of customer service standards
• Confident, self-motivated and disciplined in all areas of business management with strong people management, team building and motivational skills.
• Experience of automotive brands (desirable)
• Computer literate and comfortable with web-based computer applications
• A clean full EU / UK Driving Licence is required.

Benefits

Our client is the largest privately owned dealer group in Ireland representing a wide number of prestige and premium vehicle brands together with a large used car retailing portfolio. The company provides a fantastic working environment. Our client is committed to ‘Developing Talent’ and ‘Building Careers’. They will also recognise and reward your hard work, loyalty and achievements. As well as highly competitive salary and bonus you will receive a company car, plus other benefits and relocation costs to Ireland if applicable.

To apply please follow the link on this page or contact Jason Shenton at Purely Automotive Recruitment for a confidential discussion.

Purely Automotive Recruitment is a dedicated Automotive Industry talent resourcing service provider operating across the UK and Ireland.