Reference: ZR_373_JOB

Bodyshop Advisor

Wilmslow

Highly Competitive plus Workplace Pension

Purely Automotive Recruitment are proud to offer an exciting opportunity for a Bodyshop Advisor to join our client based in Wilmslow.

Due to new work providers and Bodyshop Expansion Plans, we require a Bodyshop Advisor to operate within a fantastic modern facility with approved Manufacturer Repair Status for Jaguar Land Rover, BMW, and MINI automotive brands. On offer is a competitive salary, ongoing training and development together with great career progression.

As Bodyshop Advisor, you will be the customer’s first point of contact, by either telephone or face to face, so good communication skills with an excellent telephone manner and basic IT skills are required for this position.

Requirements:

Being the first point of contact on notification of an insurance claim, incident, Warranty concern, and more:

Booking appointments for estimates and repairs

Organising the collection or delivery of vehicles after repairs are complete

Recovering payments relating to the repair i.e. policy excess, retail repairs or betterment

Contacting customers and work providers and supplying the relevant repair updates

Setting up job cards, work instructions and collection notes

Maintaining customer files

Processing card payments

This position is a busy role and at times requires an empathetic approach to customers. You must be well organised and work in a structured way whilst being able to follow internal processes. You must be able to communicate well with team members as well as customers with a positive and motivated approach to work.

Benefits

Our client provides training to help you make the next big step in your career whilst providing a fantastic working environment. They will also recognise and reward your hard work, achievements and loyalty.

As well as a competitive salary you will also benefit from a workplace pension scheme.

Apply now for this position by following the link on this page or for a confidential discussion then please contact Purely Automotive Recruitment Ltd.

Purely Automotive Recruitment Ltd is a dedicated automotive industry talent service provider operating across the UK & Ireland.

Candidate application

Please complete the preliminary candidate application form below quoting the vacancy reference and we will be in touch soon.

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