Reference: ZR_174_JOB

Sales Administrator

Stoke on Trent

Competitive Salary & Package

Purely Automotive Recruitment are delighted to offer a fabulous opportunity for a Body Centre Administrator to join our client based in Stoke on Trent. As Body Centre Administrator, you will be the customer’s first point of contact, whether that is by phone or in person, so a good phone manner and basic IT skills are required. 

Responsibilities include:

Being the first point of contact on notification of an insurance claim, incident, Warranty concern, and more

Booking appointments for estimates/repairs

Organising the collection or delivery of vehicles after repairs are complete

Recovering payments relating to the repair i.e. policy excess, retail repairs or betterment

Contacting customers and work providers and supplying the relevant repair updates

Setting up job cards, work instructions and collection notes

Maintaining customer files

Processing card payments

This position is a busy role and at times requires at empathetic approach with customers. You must also be organised and work in a structured way whilst being able to follow internal processes. You’ll be able to communicate well with team members as well as customers with a positive and motivated approach to work.

The position is Monday to Friday 8.00 to 5.00pm with alternate Saturdays from 9.00am to 12.30pm.

Our client provides training to help you make the next big step in your career whilst providing a fantastic working environment. They will also recognise and reward your hard work, achievements and loyalty. 

As well as a competitive salary you will also benefit from a workplace pension scheme.  

Apply now for this position by following the link on this page or for a confidential discussion then please contact Jason Shenton at Purely Automotive Recruitment Ltd. 

Purely Automotive Recruitment Ltd is a dedicated automotive industry talent service provider operating across the UK & Ireland.

Candidate application

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